indoseven Casino & Sportsbook Terms

We at indoseven set out the terms under which our platform operates and the conditions that apply when you open an account with us. Our service is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

These terms cover account opening, deposits and withdrawals, bonus conditions, dispute resolution, and our liability. They apply to all account holders on indoseven. By creating an account, you agree to these terms. We may update them at any time; continued use of indoseven after an update means you accept the new terms.

This page outlines our key policies and your obligations as an indoseven account holder.

Account Opening on indoseven

We require all account holders to complete identity verification (KYC) before depositing funds. You must provide your full name, date of birth, email address, phone number, a government-issued ID, and proof of address. We use this information to verify your identity and comply with anti-money-laundering regulations. Verification typically completes within hours of submission.

You must be of legal age in your jurisdiction to open an account on indoseven. You are responsible for ensuring that your access and use comply with local law. We reserve the right to suspend or close any account that we believe violates these terms or applicable law. If your account is closed, any remaining balance will be returned to your registered payment method, subject to verification windows.

Deposits and Withdrawals on indoseven

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly or within minutes. You can withdraw your account balance at any time to the same payment method you used to deposit. Withdrawals are processed during business hours and subject to a standard review window to confirm the request is legitimate.

Minimum and maximum deposit amounts vary by payment method. We do not charge deposit fees. Withdrawal fees depend on your chosen method — some are free, others carry a small processing charge. Large withdrawals may trigger additional verification to prevent fraud. We will contact you if we need further information before processing your withdrawal.

Bonus Terms on indoseven

We may offer welcome bonuses or promotional credits to new account holders. Any bonus offer is subject to specific terms, including minimum deposit amounts, wagering requirements, and game restrictions. Bonuses are credited to your account only after you meet the stated conditions. We reserve the right to withdraw any bonus that we believe was obtained through fraud or abuse of our terms.

Bonus funds are separate from your cash balance and may only be withdrawn after you meet the wagering requirement. The wagering requirement specifies how many times you must wager the bonus amount before it converts to cash. Different games contribute different percentages toward the wagering requirement — live-dealer tables, sportsbook bets, and slots may have different contribution rates. We will display the contribution rate for each game in your account.

Our indoseven Live-Dealer and Sportsbook Terms

Our live-dealer tables operate with standard rules for blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo. Each table displays its minimum and maximum bet limits before you join. Once you place a bet, it is locked and cannot be cancelled. Outcomes are determined by the dealer's actions or the result of the game mechanics — we do not manipulate outcomes.

Our sportsbook covers Liga 1, Piala Indonesia, Piala AFF, and international tournaments. Odds are updated continuously as market conditions change. Once you place a bet, your odds are locked at that moment's rate. We settle bets based on the official result from the relevant league or tournament. If a match is postponed or cancelled, we will refund your bet or apply the rules specified in our sportsbook terms.

Data Protection and Account Security

We handle your personal data with standard security practices. Your account information is encrypted and stored securely. We do not share your data with third parties except where required by law or to process your payments. You can request a copy of your data or request deletion of your account at any time by contacting our support team.

You are responsible for keeping your password confidential. We recommend enabling two-factor authentication (2FA) to protect your account. If you suspect unauthorized access, change your password immediately and contact our support team. We are not liable for losses resulting from unauthorized access if you failed to protect your password or enable 2FA.

Dispute Resolution and Liability

If you believe there is an error in your account or a dispute regarding a bet or withdrawal, contact our support team with details of the issue. We will investigate and respond within a standard timeframe. If we cannot resolve the dispute, we may refer it to an independent arbitrator. You agree to accept the arbitrator's decision as final.

We are not liable for losses resulting from technical failures, network outages, or force majeure events beyond our control. Our total liability to you is limited to the amount of your account balance at the time of the claim. We are not liable for indirect or consequential losses. These limitations apply to the fullest extent permitted by law.

Jurisdiction and Service Availability

We at indoseven operate only where local law permits. Our service is not available in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of indoseven comply with your jurisdiction's law. We reserve the right to restrict or block access from any jurisdiction at any time.

These terms are governed by the law of the jurisdiction in which indoseven is registered. Any legal action or proceeding must be brought in the courts of that jurisdiction. You agree to submit to the exclusive jurisdiction of those courts.

Changes to These Terms

We may update these terms at any time. We will notify you of material changes by email or by posting a notice on indoseven. Continued use of our platform after an update means you accept the new terms. If you do not agree to the updated terms, you must close your account.

By maintaining an account on indoseven, you acknowledge that you have read and understood these terms and agree to be bound by them. If you have questions about our terms or policies, contact our support team. We are committed to operating transparently and addressing your concerns promptly.