indoseven Privacy Policy

This page describes what we collect when you use indoseven and how we keep that data protected. We at indoseven operate our platform across supported jurisdictions with a commitment to transparent data handling and account security. Our policy sets out the categories of information we gather, how we process it, and the rights you hold over your own data.

We understand that your trust depends on knowing exactly what happens to your personal information. Whether you deposit via DANA, e-wallet, mobile banking, or bank transfer, or you access our live-dealer tables and sportsbook from Jakarta, Surabaya, or elsewhere in our service region, your data is handled according to the principles outlined here. We do not sell your information to third parties for marketing purposes, and we do not share your account details beyond what is necessary to process your transactions and comply with local law.

Our platform is built on the premise that you should always know what data we hold, why we hold it, and how long we keep it. If you have questions about your privacy on indoseven after reading this policy, our support team can provide further clarification.

What we collect on indoseven

We collect information in several categories. When you create an account, we ask for your name, email address, phone number, and date of birth. During account verification (KYC), we request identity documents such as a national ID or passport, and we may ask for proof of address. This information is necessary to comply with anti-money-laundering regulations and to confirm your eligibility to use our service in your jurisdiction.

When you make a deposit or withdrawal, we record the payment method, amount, timestamp, and transaction status. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account (mobile banking, local payment, online payment, e-wallet), we collect the transaction reference and confirmation from the payment processor. We do not store your full payment card details; instead, we retain only a tokenised reference that allows us to process future transactions securely.

Our servers log your IP address, browser type, device identifier, and the pages you visit on indoseven. We use this data to detect fraudulent activity, to understand how our platform is used, and to improve performance. We also collect information about your gameplay—which games you play, how long you play, and your account balance history—so that we can personalise your experience and ensure our systems remain stable.

How we use your data on indoseven

We use your personal information to operate our platform, process your transactions, and verify your identity. Your account details allow us to authenticate you when you log in and to send you important notifications about your account status, deposit confirmations, and withdrawal reviews. We use your payment history to detect patterns that might indicate fraud or money laundering, and we share relevant information with our payment processors and, where required by law, with financial regulators.

Our gameplay and usage data helps us improve indoseven. We analyse which games are popular, which payment methods are most reliable, and where our platform experiences slowdowns. We may use this information to optimise our live-dealer studios, to add new sportsbook markets around Liga 1 or Piala AFF fixtures, or to improve our mobile experience. We do not use your data to build marketing profiles that we sell to third parties.

We also use your information to comply with legal obligations. If we receive a court order or a request from a financial regulator, we may be required to disclose your account information. Our services are available only where local law permits, and we undertake to follow all applicable regulations in the jurisdictions where we operate.

Third-party processors and data location

We work with several third-party service providers to run indoseven. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners) receive your transaction details so they can complete your deposits and withdrawals. Our hosting provider stores our servers, which may be located outside your home jurisdiction. Our customer support platform logs your communications with our team. Each of these processors has its own privacy policy, and we encourage you to review them.

We do not permit third parties to use your data for their own marketing. Any processor we work with must agree to handle your information only for the purposes we specify and to maintain security standards equivalent to our own. If we change our processors or if we transfer your data to a new service provider, we will notify you of any material changes to how your information is handled.

Your rights regarding your data

You have the right to access your personal information held by indoseven. You can request a copy of your account data, your transaction history, and any documents we hold about you. You also have the right to correct inaccurate information—for example, if your address has changed, you can update it in your account settings or contact our support team.

You may request that we delete your account and associated data, subject to our legal obligations to retain records for anti-money-laundering compliance. If you believe we have misused your information or violated your privacy, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We will cooperate with any formal investigation.

Cookies and tracking

Our platform uses cookies to remember your login session, to store your language preference, and to track your activity so we can detect fraud. These are essential for indoseven to function. We also use analytics cookies to understand how visitors use our site—for example, which pages are most popular and where users encounter errors. You can disable non-essential cookies in your browser settings, though this may affect your experience on our platform.

Contact us about privacy

If you have questions about how we handle your data on indoseven, or if you wish to exercise your rights, please contact our support team. We aim to respond to privacy requests within a reasonable timeframe. Our commitment is to keep your information secure, to use it only for the purposes we describe, and to be transparent about how we operate.

Updates to this policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We will notify you of any material changes by posting the updated policy on indoseven and updating the effective date. Your continued use of our platform after such changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you remain informed about how we protect your data.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We at indoseven remain committed to operating transparently and to respecting the privacy rights of everyone who uses our platform.